Client Reviews & Experiences

“Review: A Disappointing Coffee Experience I recently visited Roastery Coffee House with friends, expecting a cozy café experience. Unfortunately, the visit was a complete letdown, from mediocre drinks and terrible food to dismissive service. Coffee & Beverages: Unimpressive and Forgettable Given the café’s focus on coffee, I had certain expectations—but what we received was underwhelming at best. The coffee was average, lacking depth or character. The hot chocolate was even worse—not thin, but thick and terrible tasting. While the texture was on point, the flavor was outright wrong—it lacked the deep, rich cocoa notes that make a good hot chocolate enjoyable. Instead, it tasted off, artificial, and unbalanced, making it an overall unpleasant experience despite having the right consistency. The only somewhat tolerable items were the Vietnamese drip, cold brew, and watermelon feta salad, but even these were merely passable, not exceptional. None of them were worth revisiting. Food: A Complete Disaster If the beverages were disappointing, the food was an outright disaster. I ordered the aglio olio, expecting a simple yet flavorful dish, but it turned out to be one of the worst versions I’ve ever had. The pasta was overcooked, bland, and lacked even the basic seasoning that defines the dish. But the biggest culinary offense? The garlic bread. Instead of crispy, well-seasoned slices, they served halves of a burger bun with some form of garlic topping. The texture was completely wrong, there was no cheese pull, and the flavor was terrible—bland, greasy, and utterly disappointing. It felt like they had no idea what garlic bread is supposed to be. Service: Dismissive and Unapologetic Bad food can sometimes be salvaged by good service, but here, the staff's attitude made things even worse. When we politely pointed out the issues with our food, the waiter deflected all complaints with a generic, dismissive response: "This is how we do it." There was zero willingness to accept feedback or acknowledge any shortcomings. Instead of trying to improve or even offering a basic apology, they seemed completely averse to criticism. The overall attitude was indifferent and unwelcoming, making the entire experience frustrating. Final Verdict There are countless cafés that serve better coffee, better food, and actually care about customer experience—this is absolutely not one of them. The few palatable items (Vietnamese drip, cold brew, and watermelon feta salad) were barely decent, while the aglio olio was a disaster, the garlic bread was a joke, and the hot chocolate had the right texture but tasted outright wrong. To make matters worse, the prices were exorbitant for what was served. Paying premium rates for subpar food, average coffee, and dismissive service makes this place one of the worst value-for-money experiences I’ve had in a long time. What truly sealed the deal, though, was the staff’s unwillingness to accept feedback or even show the slightest courtesy. Their dismissive attitude and lack of accountability ensured that this visit would be my first and last. Would I return? Absolutely not. If you’re looking for a good café experience, look elsewhere—this place is not worth your time or money.”

“very bad service, service charge was not removed. The staff denied- said the table has been closed.”

“What an amazing place. Great coffee, food and a very chilled atmosphere”

“Very hyped prices too high for the quality of food and service its a basically tea and sutta thadi how its called cafe very disappointed”

“There used to be a time when there mutton pulled burger was super tempting, today I went to experience it again but it turned out to be a big disappointment, the taste was much below than average.”

“A hidden gem in Jaipur- must visit.It was an unforgettable experience with an eye-catching ambience,delightful food & coffee tasted like my palate would never forget.”

“cute shop with some yummy bits on the menu. they’re really serious about their coffee, it’s a shame the dairy free milk they use was bitty and chunky.”